Frequently Asked Questions

Where can I buy TruStile Doors?
Trustile Doors are sold through a national network of independent dealers. Contact a TruStile Dealer near you for quoting and ordering information.
Can I buy directly from TruStile Doors?
No, TruStile Doors are sold through our dealer partners. These professionals can answer your questions regarding installation, sizing, features and options, warranty, service and pricing. Click here to find a Dealer in your area.
How long does it take to get my doors once I place an order?
TruStile Doors have some of the shortest lead times in the industry. MDF doors typically take 2 weeks while Wood or Reserve™ doors take 4–5 weeks. Custom doors or doors with glass, resin, metal or leather inserts can take longer so make sure to check with your Dealer.
What is the difference between TruStile Wood and TruStile Reserve Wood Doors?
Designed to the highest level of quality, TruStile Reserve Wood Doors are the ultimate expression of luxury for today’s interiors. TruStile Reserve Wood Doors are constructed with an engineered panel, LVL rails and stiles, plus a proprietary color matching and grading system ensures unmatched beauty.
TruStile Wood Doors are made in the authentic stile and rail manner that uses a premium mix of materials that exceed industry standards for a truly natural look. They are manufactured with an engineered stave lumber core, traditional dowel construction and a premium color and grain pattern matching system.
I own an historic home; do you have any door styles that would match?
TruStile offers over 400 door styles but can also custom design any style. We love to do historical matches. Just send us a photo of your current door and we will provide a CAD drawing of a match.
Are the glass and resin types only available in French (FL series) Doors and Panel Lite (PL series) doors?
Any of our 40 types of glass and resin, plus our 24 offerings of metal and leather can also be used to replace any panel in our TruStile panel (TS series) and Tru&Modern™ (TM series) of doors. Don’t find one that you like? We can custom order most any material as an insert.
What is the warranty on TruStile Doors?
TruStile Doors are pleased to offer a limited lifetime warranty to the original owner. Click here for more information.
What type of fire doors do you offer?
TruStile Doors offer fire doors in 20-, 45-, 60- and 90-minute ratings.
What type of glass fire doors do you offer?
TruStile Doors offer glass fire doors in 20-, 45-, 60- and 90-minute ratings dependent on the area of glass exposed.
Are Leather and Metal inserts only available on the Tru&Modern (TM Series) doors?
Leather and metal inserts can also be used to replace any square or rectangular panel on any of our TruStile panel (TS Series) of doors.
Which door styles are available as exterior doors?
All TruStile door styles are available in an exterior grade option.
Are there any special products I should use to clean my doors?
Dusting is the preferred method to care for your TruStile Doors.
Can you pre-finish my doors?
TruStile ships all MDF doors factory primed so that they can be finished on site. TruStile Wood doors can be pre-finished in 11 different stain options. TruStile Reserve™ Wood Doors are only shipped after they have been hand sanded and inspected so they are ready to be finished on site.
Why do you use MDF for paint-grade doors? Isn’t it considered an inferior material for millwork?
TruStile uses only the highest quality MDF in our doors. For painted applications, our high quality MDF is actually better than using natural wood for the following reasons:
  • MDF is much more stable than natural wood due to its engineered construction which prevents common wood door problems like panel shrinkage and warping.
  • MDF paint application is much more smooth than natural wood.
  • MDF is denser than natural wood, providing superior swing weight and sound control than natural wood.